Shipping policy
Shipping Policy
Welcome to Technically Built’s Shipping Policy!
We aim to provide a seamless and reliable shipping experience for all our customers. Please review the details below to understand how we handle orders and shipments.
1. Processing Time
Orders are typically processed within 1-3 business days after purchase. Once your order is processed and shipped, you will receive a confirmation email with tracking information. Please note that processing times may vary during peak seasons or due to special promotions.
2. Shipping Rates and Delivery Options
We offer the following shipping options for your convenience:
• Standard Shipping: Estimated delivery within 3-4 business days.
• Expedited Shipping: Estimated delivery within 1-3 business days.
• International Shipping: Delivery times vary depending on the destination, typically ranging from 7-21 business days.
Shipping rates are calculated at checkout based on your location and chosen shipping method. Please ensure your shipping address is correct to avoid delays.
3. International Shipping
We currently offer international shipping to select countries. Please be aware that international orders may incur customs duties, import taxes, or other fees upon arrival, which are the responsibility of the customer. These charges are not included in our shipping rates and will vary by country.
4. Tracking Your Order
All orders come with tracking information, allowing you to monitor the progress of your delivery. You can access tracking details through the shipping confirmation email or by logging into your account on our website.
5. Shipping Delays
While we strive to meet delivery estimates, unforeseen circumstances such as weather events, customs delays, or courier issues may impact delivery times. Technically Built is not responsible for delays caused by these external factors, but we will assist in tracking and resolving any issues as best as we can.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date or upon receipt. We will work with the courier to locate or address the issue. In the case of damaged items, please provide photos of the item and packaging for claim processing.
7. Incorrect Shipping Information
If an order is returned to us due to an incorrect or incomplete shipping address provided at checkout, the customer may be responsible for additional shipping charges to resend the package.
Contact Us
If you have any questions about our shipping policy, please reach out to us at support@technicallybuilt.com, and we will be happy to assist you.